FAQ

1. What products do you sell?

We specialize in garage and outdoor equipment, providing durable and reliable tools and gear for homeowners, DIYers, and professionals.

2. Where do you ship?

We currently ship within the United States only.

3. How much does shipping cost?

Shipping is 100% free on all orders within the U.S.

4. How long does delivery take?

Orders are typically delivered within 8–12 business days after shipment. You will receive a tracking number once your order has been shipped.

5. Which shipping carrier do you use?

We ship all orders through our trusted logistics partner Velsor.us.

6. What payment methods do you accept?

We accept the following payment methods:

• PayPal

• Credit/Debit Cards (Visa, MasterCard, American Express, Discover)

• Bank Transfer

7. Can I return a product if I’m not satisfied?

Yes. We accept returns within 30 days of delivery, as long as the item is unused, in its original packaging, and meets our return conditions. Please see our [Return & Refund Policy] for details.

8. Who pays for return shipping?

Customers are responsible for return shipping costs unless the item is defective, damaged, or shipped incorrectly.

9. How long does it take to receive a refund?

Once your return is approved, refunds are issued to your original payment method. Please allow 5–10 business days for the refund to reflect in your account.

10. How can I contact you?

You can reach us anytime via:

📧 Email : contact.zonelus@gmail.com
📞 Phone : +1 (938) 300-2939