Return Policy

At Zonelus.com, owned and operated by Sinclair Equipment LLC, we want you to be fully satisfied with your purchase. If for any reason you are not happy with your order, we are here to help.

Returns

• We accept returns within 30 days of the delivery date.

• To be eligible for a return, your item must be:

  • Unused and in the same condition that you received it.

  • In its original packaging.

• Proof of purchase (order confirmation or receipt) is required.

Non-Returnable Items

Certain items may not be eligible for return, including:

• Used or damaged items not caused by shipping.

• Clearance or final sale items.

• Customized or special-order products.

Refunds

• Once your return is received and inspected, we will notify you of the approval or rejection of your refund.

• Approved refunds will be issued to your original method of payment (PayPal, credit card, or bank transfer).

• Please allow 5–10 business days for the refund to appear in your account, depending on your bank or payment provider.

Exchanges

We only replace items if they are defective, damaged, or shipped incorrectly. If you need an exchange, please contact us before sending back your item.

Return Shipping

• Return shipping is the responsibility of the customer unless the return is due to our error (e.g., wrong or defective item).

• We will provide instructions and the return address once your return request is approved.

How to Start a Return

To initiate a return or exchange, please contact us at:

📧 Email : contact.zonelus@gmail.com
📞 Phone : +1 (938) 300-2939

Please include your order number and a brief explanation of the reason for the return.